Amazon Relocation

Moving 1 BR apartment from CT to TX.  quote was 1500$ and 5-7 days door to door. Actual price was 2100$ and it took 24 days to arrive. Pickup was on time  but they made sure to schedual it at the last possible time so they could jack up the price and I wouldn't have time to find anyone else. When the seven day mark arrived and I called to find where my stuff was, I was told it had yet to leave their NY warehouse. The dispatcher had no idea where the 5-7 day estimate had come from that the sales guy gave me, as he said that they usually give 5-10 day travel time estimate once it leaves the warehouse. So basically they have no idea how long it is going to take, and the sales guy just straight up lied to me. Tried to contact the sales guy but he was always "busy" and would call me back, but never did. After about 9 days it finally got contracted out and put on a truck, which then took 15 days to make it down here.  Only good factor was that nothing was stolen or broken, which is a miracle. .

Service cost: $2100

I had an excellent experience with Amazon Relocation. I  was initially interested because of their great reviews and the extremely reasonable price they quoted - less than half most other vendors ' estimates. I did see a few lower quotes, but all from companies with one-star reviews that mentioned lost and broken belongings, fraud, and vanishing shipments. Given that, I decided to go with Amazon Relocation. Amazon Relocation's customer service was great too, from patiently answering all my questions to checking in with me regularly during the actual haul to let me know where my stuff was en route. The movers from Amazon Relocation were on time, courteous and respectful of my belongings (thank you!!). They swiftly packed me up and off they went. Amazon Relocation was pretty spot on with delivery date and timing too! Worked out perfectly. If you're looking for a reliable, respectful and on -time moving company look no further! Very impressed with this cross-country move, would use them again in a heartbeat!

Service cost: $4000

I was initially quoted a price around $1300 to move from Philadelphia to the San Francisco area. After the company had packed my belongings, they told me it was twice as much as they had expected and therefore I owed them twice as much. While annoying and bordering on dishonest, I decided that I did not want to fight with them and paid them what they asked for. In addition to the quoted price, they told me that they would pick up on the May 13th and deliver on the 18th. The day of the 18th I called to find out when they would be there and was told, "I don't know and won't be able to tell you until Monday" (the 21st). When I called on Monday, to my shock and dismay, I was told that my belongings had not left their facility and they could not tell me when they would. Today (Tuesday, the 22nd), I was told that my belongings would not leave the facility until Friday the 25th and would not arrive until "maybe" the next Friday, June 1st. This is a full 21 days after I was told that the drop off would be and 28 days after pick up! To say that I am emotionally distraught is an understatement. This company, who has repeatedly lied to me and acted in bad faith is currently in control of everything that I own in the world. .

Service cost: $3500

I did thorough research to move specific items from my parents home to my home.  These items were heirlooms as well as something built by my father.  I was worried about how the delivery would be & was very satisfied on how everything was package to avoid damage.  Everything arrived on time & they put everything together & placed it where it needed to go.  Jacob Y. was absolutely fantastic giving me any updates & answering any questions I might have through out the process.  He was right when he stated I wasn't a customer but a friend.   Very out-going & fantastic company.  I would highly recommend their services.  Very professional & bottom line, taking care of their customer's needs.

Service cost: $897

My foremans name for this job was Rico. At first he seemed to be very pleasant until it got later in the night. The movers finished packing my things at 2am and were in a rush to go home. The arrived at my home at 4pm and expected to be finished by 9. They claimed to have "excellent" packing service, well let me just tell you, most of my things came here broken. To top it all off, all of my dishes were just gone along with the silverware and they somehome misplaced my defibulator monitor. I have been calling them to contact the "insurance" on my things but no one ever answers, next move sue them. My doctor can't keep track of what's going on with my heart without that monitor. I would suggest if they call you RUN!! It now has more to do with my life at this point and they just aren't worth it. Oh yeah, they pulled the old switcheroo with me also, Rico said I was getting a "discount" and than took 600 of said "discoun't". When I asked him how I was supposed to live. Stay far away from these guys. They cheat!

Service cost: $5587

I was quoted a binding estimate by Jacob.  I later called him back to ask for a quote as opposed to the estimate.  Jacob advised me via email that "binding estimate" was what my final cost was going to be-guaranteed.  No true it was double but once I belongings were put on the truck I was advised that it would be a fee to take them off of the truck, so I went with it.  I was told that it would be 3-5 days from pickup date but on the contract the time was anytime within a months span.  On the 5th day I called and was told there was a delay and that I would received my belongins Friday, the latest Saturday.  My things arrived on Sunday.  Boxes were damaged.  Furniture was damaged, nicked and scraps on all, floor lamp was not rapped and is completely broken and to top it all off..Somehow ROACHES CAME CRAWLING OUT OF SEVERAL BOXES.  I don't know if the truck had roaches or another persons boxes contained roaches.  I have to now have my new home exterminated.  I will never use AMAZON RELOCATION again!!

Service cost: $2975