Amazon Relocation

Service: I booked my cross-town move last minute with Amazon.  An energetic crew led by Avi arrived promptly and had our entire apartment packed and loaded in under 2 hours.  Delivery took about the same amount of time even though the truck had to be parked around the block and items moved from there.  Very efficient, under 6 hours total to move across Brooklyn.  Crewmembers conducted themselves professionally and courteously.   Items: By "packed," I mean the crewmembers themselves packed 65% of our stuff for us because we ran out of boxes the night before the move.  Everything from dishes to furniture was properly packed and arrived in good condition.  Disassembled items were properly re-assembled.   Pricing: Price was as-quoted.  A tip request was made and honored.      Overall: Good service, no BS. I would definitely use Amazon Relocation again.  .

Service cost: $1150

Have moved from CT to FL 2 weeks back, have used Amazon relocation for shipping my item. have faced lot of issues and paid more money in addition to the billed amount ($1445.50) and item delivery was delayed by  6 days  
Complaints: 1) Talking in native language during pick up
2) Dirty blanket to wrap items
3) As per the agreement 2 wardrobe box and 5 book box was free, but they used 1 wardrobe box and 1 book box and they charged $10 for that book box (it was not even  necessary to use the boxes), but they never listened and filled the wardrobe box with sofa cushion which was unnecessary.
4) They wanted to use additional boxes too , but when we said it was not necessary they mishandled the items.
5) Initially during the quote till I book my order Jacob (Amazon relocation representative) agreed for whatever we have discussed like total cubic feet ,the items should be delivered on 06/30 etc.  But i'm unhappy with the way Jacob spoke to me in phone during the time of the pickup and delivery. he used the words like "if you want you can take your items  back"this is not the way to talk to customer after the item was loaded into a truck. 
6) have called Jacob many times on 06/30 for the delivery but he said it will take more than 4 days after the committed delivery date which adverently increased my expenditure.
7) Amazon driver (Amit) called me on 07/05 and he commanded me to go to U-haul store and book a truck in my name for delivery. he said if I doesn't do it he wont  deliver it on 07/04 and it will take one month to deliver my goods. 
8) Since I haven't had a car I booked a cab from my apt and went to U-Haul store which cost me $40.After I returned my truck around 01:00 AM , have booked a CAB for return from U-Haul to my house which cost me $50.
9) Amit told me that he will come to U-Haul by 6 PM but he came only by 8.30 PM. he made me to wait alone in front of the store for more than two hours.
10) while waiting I called him to check where he was coming at some extent he used abusive language.
11) after they loaded the truck in U-haul warehouse they have asked me to drive that U-Haul truck from the warehouse to my house , inspite of paying amount have to do their work as well which is totally unacceptable.
12) he didn't have GPS and i'm new to Florida. when I told this he started yelling me at night, I don't know how to react and was afraid my life was in danger as I was alone didn't say anything drove using i-phone. Missed the exit twice and after 45 mins have reached home.
13) After we reached home at 11:30 PM , they demanded $150 and they will not move an inch unless we pay the amount immediately. this is not the way to behave with a customer at the lately hour.
14) After we paid they started moving things which he initially said not possible to get things into the house. it strange how money works in Amazon relocation !!
15) While moving the things Amazon workers used abusive language at me. when I asked about this he said he was talking to his counterpart but at that time his counterpart was in 1st floor. wondering how murmur reach 1st floor i'm sure that he was yelling at me. Totally unbelievable behavior towards a customer.
16) All the items were dirty and smelly , it was biggest mistake in choosing Amazon relocation for moving my items.
17) After delivered the items , have called Amit and asked him to pay for U-Haul , but he said "this is what we do for customer. ENJOY , you can do whatever you want"
18) Again I called Jacob , he doesn't want to listen, he said he will talk to driver after couple of days and update me. But I never hear back from him till now.
19) First of all things should not be delivered at late night which is inconvenient for any customer 01:00 AM delivery time is totally unearthly and not acceptable.
20) Amazon driver (Amit) didn't gave me insurance paper. when I asked him around 01:00 AM he shouted and left the U-haul warehouse.
21) By choosing Amazon relocation, loss of time , money , more headaches, put my life in danger in addition to this lost of peace of mind. they have given me more tension , pressure. I want no one to face this issues in their life especially with this mover. I will not suggest this mover to any of my friends.  
Damage and Overpaid:
1) Table top was torned and it was very dirty - (Claim amount : $50)  
2) Suitcase handle and wheel was broken (Claim amount : $25)
3) It was new trash can and it has been cracked in many places at the bottom and scratched all over. (Claim amount : $25)
4) our items was only less than 300 cubic feet we have measured it personally. but amazon relocation folks loaded  items in truck in such a way to increase the cubic    feet to 450 and they didn't allow us to look into the truck when they were loading. After they loaded they blocked everything with a bed and we didn't know how things were arranged. due to which we paid additional $448.50 (Claim amount : $448.50).
5) Have already all my items in a well covered boxes and taped it as well. but they unnecessarily used their packing items and they charged me $25 (Claim amount : $25).
6) All my original boxes (TV box, Vacuum box,Bed stand box , dora cooking set box & car seat box) were damaged during delivery. (Claim amount : $20).
7) Since I haven't had a car I booked a cab from my apt and went to U-Haul store which cost me $90 (to and fro)
8) They asked me to book a U-haul truck to get the items from their warehouse to my home for which I paid $94.83.As per the agreement Amazon relocation should deliver  the items to my home and so they should paid this cost (Claim amount : $94.83)
9) As per the agreement Amazon reloaction was supposed to deliver in 3rd floor for which I have already paid $75. But during delivery they demanded to pay additional    $150 and they threatened me that if I don't pay the amount they leave the items as is. note that it was 11:30 PM night and I don't have any option other than to pay and also they didn't gave the receipt for that. (Claim amount : $150)  
 
i don't want anyone to face the issues. I wont suggest this to anyone. Amazon relocation is the worst shipping company. please read the review throughly before go for shipping. 
 
Beware of Amazon relocations.  .

Service cost: $1446

After talking to Jacob at Amazon Relocation moving company ,I was assured of a low cost professional move. Amazon movers showed up at my NY address on time and worked quickly to load my items into the truck. I was moving to Florida and didn't have an immediate address, so Amazon agreed to store my property for the first month without a charge. Once I found an apt in Florida, I contacted Jacob and my property was on the next truck bound for the sunshine state.The driver of this truck called me ahead of time to confirm the delivery window and showed up on schedule as promised. The driver did a fantastic job of backing his long delivery truck right up to my front door without incident. The whole process of moving is a stressful one at best, but the guys from Amazon came through and made the whole thing easy.
               Thankyou Jason and the Amazon movers.                                               Sam Gilmont.

Service cost: $2000

I recently used Amazon Relocation for a move in the Bronx.

For starters the crew was on time and very professional. I elected to go with a flate rate to avoid extra unknown charges. All moving material was included. The crew assisted in packing and took care to cover furniture and personal belongings. The price for the move was aproximately $850.00 for a one bedroom apartment.

With every move one can expect minor damage, even with the most carefull of crews. As was the case a bookself and glass piece were damaged, but overall I would not hesitate to call Amazon Relocation on my next move.

A bit of advice: since packing materials are included in the flat rate be sure to get the packing material in advance so you can begin to pack fragile items before the move starts. Mark all boxes and have a plan for the movers to follow.

Leo.

Service cost: $845

First of all i'm happy that I chose that company.They gave me very reasonable price and move me the same day.
Morning 9 o'clock as I asked before, movers show up on time. These people must go through some kind of moving boot camp because there moving abilities are exquisite. they did everything so fast that I was forced them to take a brake! They are very polite and very communicate!
I highly recommend Amazon Relocation as a professional and experienced company ! ! !

Service cost: $800